Shipping & Returns

Discreet, always

Plain outer packaging, no Freya branding visible, no descriptive line items on the shipping label. The driver sees a box. Nothing else.

Where + how fast

US, Canada, UK. Standard shipping is free over $30 in the US. US orders typically arrive in 3-5 business days. International orders 5-10 business days.

Tracking

Tracking link in your shipping confirmation email, sent the moment the carrier scans the label.

Returns

Unopened items, in original packaging, within 30 days, full refund. Email us first; we'll send a return label.

Once opened, we don't accept returns. This is a personal-care product and consumer-protection law allows the exception. If your order arrives damaged or defective, email us and we'll replace it, no return needed.

Subscriptions

Blade subscriptions ship every 30 days. Pause, skip, or cancel any time from the link in your subscription confirmation email.

Questions

Email hello@hifreya.com, we reply within one business day.