Shipping & Returns

Discreet, always

Plain outer packaging, no Freya branding visible, no descriptive line items on the shipping label. The driver sees a box. Nothing else.

Where + how fast

US, Canada, UK. Standard shipping is free over $30 in the US. US orders typically arrive in 3-5 business days. International orders 5-10 business days.

Tracking

Tracking link in your shipping confirmation email — sent the moment the carrier scans the label.

Returns

Unopened items, in original packaging, within 30 days — full refund. Email us first; we'll send a return label.

Once opened, we don't accept returns. This is a personal-care product and consumer-protection law allows the exception. If your order arrives damaged or defective, email us and we'll replace it — no return needed.

Subscriptions

Blade subscriptions ship every 30 days. Pause, skip, or cancel any time from the link in your subscription confirmation email.

Questions

Email hello@hifreya.com — we reply within one business day.